Shipping policy
shipping policy
- uk domestic orders: ship within 1-10 working days, unless specified to be a pre-order
- international orders: ship within 1-10 working days, unless specified to be a pre-order. note that international shipments may take longer due to customs processes in your country.
- please note that we will not cover customs charges for you if applicable
please note that if the drop is a preorder, this duration will be preceded by a period of 5-8 weeks for production and shipment.
- shipping delays: we are not responsible for delays caused by the postal service or customs
- lost or stolen packages: we are not liable for lost or stolen packages. any claims must be made through the mail carrier or courier service. we post orders to the address provided- it is your responsibility to provide the correct address. if a package is lost due to an incorrect address being provided, we are not liable. if you suspect that you have provided an incorrect address, or would like to have the address changed, please contact us promptly after your order so that it can be resolved before dispatch.
